She left Maine in 1982 with her military family, settling in Virginia. She eventually became the store manager of the local K.B. Toys in Phoenix, Arizona, where her responsibilities included hiring, counseling, and training staff, conducting inventory and payroll, and ordering merchandise. In 2003, Heather decided to move back to the midcoast to raise her three children.
Heather began working at Lincoln's Country Store in 2005, beginning as a cashier and advancing as the dairy and frozen foods manager, and eventually the store manager, a position she took in 2007. As store manager, she coordinates advertising and ordering, oversees each department, payroll, and various other managerial tasks at Lincoln's.